Privacy Policy

At NINJA-AI, safeguarding your personal information is a top priority. This Privacy Policy details the data protection practices for NINJA-AI, Inc. ("we," "our," or "NINJA-AI"). It describes how we collect, process, and secure the data accumulated when you utilize our website, desktop applications, mobile interfaces, and any associated digital infrastructure (collectively referred to as the "Services").

NINJA-AI operates with a strict no-sale policy regarding user data and does not use personal materials to train proprietary models. Furthermore, end-to-end encryption can be activated on your account by submitting a request to support@ninja-ai.com or contacting WhatsApp (+91 8105659121).

This document sets the rules for all visitors and registered users of our platform. We retain the right to modify or adjust this Policy at our discretion. Significant changes will be broadcast to our user base either by updating this public page or via direct email to the address linked to your account. Continuing to access NINJA-AI following these updates signifies your acceptance of the revised terms.

Scope of this Policy

This Policy details our internal data practices. However, it is essential to understand that if you are using NINJA-AI entirely as a third-party application connected to another enterprise service, your data processing may be subject to that primary enterprise's privacy rules. NINJA-AI does not assume responsibility for the data governance protocols of external applications, linked websites, or third-party platforms that you independently authorize to interact with our Software.

Data We Accumulate

1. Data Provided Directly By You

• Profile & Authentication: Establishing an account necessitates basic credentials, including your email address, name, and secure passwords.
• Financial Details: Should you upgrade to a premium tier, transaction data (such as billing addresses and partial payment strings) is collected securely through authorized partners. We do not store full credit card numbers on NINJA-AI servers.
• Operational Inputs: Through active use, you may supply the platform with transcripts, audio feeds, or text queries. Our processing of these inputs is rigorously governed by our operational agreements.

2. Data Captured Automatically

• System Logs: We track automated backend metrics such as your IP address, browser footprint, and access timestamps to ensure network security.
• Telemetry & Usage: We may monitor broad interaction patterns—such as the features you use most frequently—to help optimize application performance and layout.
• Hardware Profiles: Operating system versions and device identities may be captured to troubleshoot compatibility environments.

Purposes of Data Utilization

We leverage the gathered information exclusively to:

• Maintain, deliver, and elevate the standard of our Services.
• Detect potential security vulnerabilities and mitigate unauthorized or fraudulent activities.
• Issue necessary administrative notifications, billing alerts, or technical patches to your inbox.
• Produce anonymized, macro-level analytics that aid in our broader platform development without identifying individual users.

Third-Party Data Sharing

We do not broker or freely dispense your data. Information is only securely transmitted to external entities under the following constrained situations:

• Infrastructure Partners: Cloud hosting providers, payment gateways, and backend database administrators who sign strict confidentiality contracts with NINJA-AI.
• Legal Mandates: If legally compelled by a valid subpoena or court order, or if doing so is critical to preventing immediate tangible harm to individuals or neutralizing severe threats to our operational integrity.
• Corporate Transitions: In the event of a total acquisition, bankruptcy, or asset transfer, user data may transition to the succeeding legal entity.

Security & User Control

We deploy robust, enterprise-grade architecture—incorporating network firewalls and cryptographic protocols—to shield your data. However, the internet remains inherently vulnerable; therefore, we cannot mathematically guarantee impenetrable security, and you transmit information to NINJA-AI at your own underlying risk.

You reserve the right to audit, amend, or completely delete your personal profile by contacting support@ninja-ai.com or WhatsApp (+91 8105659121). Following a deletion request, some macro data may persist in a strictly anonymized vacuum for regulatory compliance or immutable backup cycles.

Regulatory Compliance & Regional Rights

Depending on your global jurisdiction (such as California, Nevada, or the EU), you are entitled to specific data sovereignty rights. These rights may include the power to withdraw processing consent, export your data bundle organically, or request mandatory erasure. NINJA-AI complies fully with regional directives like the GDPR; please route any formal regulatory inquiries to support@ninja-ai.com.